Leading UX Across Product, Platform, and Organizations

I lead UX teams through complex product challenges by turning research, strategy, and design execution into clear, buildable systems. My work spans design systems, information architecture, service journeys, product flows, prototyping, usability testing, and delivery partnership across product, engineering, marketing, and executive teams. As a UX leader and design manager, I help teams create structure without slowing momentum. Whether a probabilistic interface or a deterministic flow, I define the problem, guide the research, shape the experience strategy, critique the work, align stakeholders, and keep design connected to product outcomes. Across these cases, the through-line is practical UX leadership: clearer decisions, stronger patterns, faster delivery, better usability, and more consistent experiences across channels and products. UX Strategy & Vision – UX Design Management – Design Systems Leadership – Information Architecture – Research Synthesis – Journey Mapping – Prototyping – Usability Testing – Conversational UX Strategy – Voice Interface Design – AI-Assisted Experience Design – Prompt, Intent, and Dialogue Modeling – Human-Centered AI Interaction Patterns – Agile & SAFe Integration – Cross-Functional Team Leadership – Stakeholder Alignment – Roadmap Prioritization – Accessibility & Inclusive Design – Ethical AI

Cummins: Product Advisory Operating Model — Operating Model + Product Governance | JT Anderson portfolio
Cummins: Product Advisory Operating Model
Operating Model + Product Governance
Rocket Auto / Product & Engagement Strategy — Research-Led Product Strategy | JT Anderson portfolio
Rocket Auto / Product & Engagement Strategy
Research-Led Product Strategy
Enlighten UX Maturity — UX Leadership + Team Scaling | JT Anderson portfolio
Enlighten UX Maturity
UX Leadership + Team Scaling
Novant Health Now: GTM, Care-Hub UX, and Voice Agent UX — Care Access + GTM Strategy + Service UX | JT Anderson portfolio
Novant Health Now: GTM, Care-Hub UX, and Voice Agent UX
Care Access + GTM Strategy + Service UX
AAA Life: ExpressTerm Product Strategy + Design — D2C Product Strategy + Conversion | JT Anderson portfolio
AAA Life: ExpressTerm Product Strategy + Design
D2C Product Strategy + Conversion
Rocket Digital Design + Design System: Global Launch — Design System + Digital Rebrand | JT Anderson portfolio
Rocket Digital Design + Design System: Global Launch
Design System + Digital Rebrand
Jimmy John’s Redesign and Ordering UX — Ordering UX + Platform Consistency | JT Anderson portfolio
Jimmy John’s Redesign and Ordering UX
Ordering UX + Platform Consistency
OhioHealth: Unifying Digital Brand, Content, and Care — Digital Brand + Content System + Core IA | JT Anderson portfolio
OhioHealth: Unifying Digital Brand, Content, and Care
Digital Brand + Content System + Core IA
Janus Capital: UX Strategy + Design — Financial UX + Content Strategy | JT Anderson portfolio
Janus Capital: UX Strategy + Design
Financial UX + Content Strategy
Presbyterian Health: Web Portal Strategy + Design — Portal Strategy + IA | JT Anderson portfolio
Presbyterian Health: Web Portal Strategy + Design
Portal Strategy + IA
Johnson & Johnson Product Strategy, Branding and Design — Branding + Wellness Platform + Experience Strategy | JT Anderson portfolio
Johnson & Johnson Product Strategy, Branding and Design
Branding + Wellness Platform + Experience Strategy
LeggoMyEggo.com: Redesign + Games + Scavenger Hunt — Website Redesign + Interactive Campaign UX | JT Anderson portfolio
LeggoMyEggo.com: Redesign + Games + Scavenger Hunt
Website Redesign + Interactive Campaign UX
thebar.com: Product Strategy + Voice UX — Voice UX + Interaction Strategy | JT Anderson portfolio
thebar.com: Product Strategy + Voice UX
Voice UX + Interaction Strategy
The Henry Ford: Product + Content Strategy — Content Strategy + Experience Architecture | JT Anderson portfolio
The Henry Ford: Product + Content Strategy
Content Strategy + Experience Architecture
U-M Athletics: Recruiting Content Strategy — Recruiting Experience + Content Strategy | JT Anderson portfolio
U-M Athletics: Recruiting Content Strategy
Recruiting Experience + Content Strategy
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